How to pay a vendor with Let the vendor decide?

How to pay a vendor with Let the vendor decide?

Let the vendor decide is a way to pay a vendor from your wallet when you do not choose how the money is delivered. You send the payment. Your vendor gets an email and chooses to keep the money in their ZIL MONEY wallet or move it to their bank account.

Quick answer: In Send Payment, choose Wallet as the source, pick your payee, choose Let the vendor decide, add a memo, and confirm. Your vendor then picks how to get the money.

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The screens in this guide show ZIL MONEY Version 2.0 (Beta).

When to use Let the vendor decide

  • You do not know how your vendor wants to be paid.
  • You do not have your vendor's bank details.
  • You want to pay from your wallet balance without choosing a delivery method for your vendor.

Before you start

  • A ZIL MONEY account with access to Send Payment under Payables.
  • A wallet with money in it. Each wallet shows its balance when you select it. Need to add money? Read How to recharge my credits using wallet?
  • Your vendor saved as a payee. If they are not, choose Add New Payee in the Who are you paying? list.
  • The right email address for your vendor. Your vendor gets the payment notice by email.

How to send the payment

Step 1

Open Send Payment

In the left menu, under PAYABLES, click Send Payment. Make sure the Pay tab is selected at the top of the form.
The Send Payment screen with the Pay tab selected

Step 2

Enter the amount and choose Wallet

Click the amount field under How much would you like to send? and type the amount. Then open the Pay from menu and choose Wallet. The next field changes to Select a wallet.
The Pay from menu with the Wallet option highlighted

Step 3

Select the wallet and the payee

Open Select a wallet and choose the wallet you want to pay from. Then open Who are you paying?, type part of the payee's name, and click the payee.
Searching for a payee in the Who are you paying list

Step 4

Choose Let the vendor decide

Open How would you like to send it? and choose Let the vendor decide. It is the first option in the list.

A Payment details panel appears on the right. It shows:
  • From: your wallet.
  • To: your payee's name and address.
  • Via: Let the vendor decide.
  • Amount, Service fee, and You pay.
Check the panel for the amounts that apply to your payment.
Let the vendor decide selected, with the Payment details panel on the right

Step 5

Add a memo

Type a short description in Memo, such as "Office supplies payment". A memo is required for this method. If you leave it blank, you see Please enter a memo. A memo can be up to 150 characters.

Step 6

Add optional details

These steps are optional.
  1. Click the arrow next to Additional details. You can add a Category, a Payee ID/Account Number, and an Invoice Number.
  2. To attach a document, click Attach. Upload a file or drag it into the box, then click Done.
  3. To add a note, click Comment. Type your note, click Add Comment, then click Done.
The Attach and Comment buttons show how many items you added.
Additional details open, showing Category, Payee ID or Account Number, and Invoice Number

Good to know: Remittance is not available with this method. Recurring/Schedule and Notify the payee are marked Coming soon. The Save Payment button is not shown for this method.

Step 7

Review the payment

Click Confirm Payment Details. A Confirm Payment window opens. Check the wallet, the payee, the method, the amount, the service fee, and the total. To make a change, click Cancel.
The Confirm Payment window listing wallet, payee, method, amount, service fee and total

Step 8

Confirm the payment

Click Confirm Payment. You see Payment Successful! with the payee, the method, the wallet, and the amount. Your wallet balance goes down by the payment amount. Click View Payment to check the status, or New Payment to send another one.
The Payment Successful message with the View Payment button

What your vendor receives

Your vendor gets an email with the subject You've Received Funds - Collect Them from Your Wallet. The email shows the amount and your business name. It also shows Transfer Mode: Let Vendor Decide and has a Collect Funds button.

The payment email with a Collect Funds button and the payment details

Want to see what your vendor does next? Read How to collect a payment sent with Let the vendor decide?

How to check the payment status

  • Click View Payment on the success screen, or go to PAYABLES > Payments Out.
  • Find the payment in the list. Until your vendor chooses, the Status column shows Awaiting Decide.
Payments Out showing the payment with the status Awaiting Decide

To see more, click the eye icon in the View column. The panel shows the payment details, including the method and your memo. It also shows a Payment status timeline. Right after you send the payment, the timeline shows INITIATED (Transfer initiated) and PROCESSING (Awaiting vendor decision).

The payment details panel with the status and the payment status timeline

Can I change the payment after I send it?

No. After you confirm, the Edit, Void, Delete, and Edit Payee actions are not available for this payment. You can still use Clone to start a new payment from it, and Get Signed Receipt. Before you click Confirm Payment, you can click Cancel and make changes.

Common questions

What does Let the vendor decide mean?

You send a payment from your wallet without choosing how it is delivered. Your vendor chooses to keep the money in their ZIL MONEY wallet or withdraw it to a bank account.

When is my wallet charged?

When you click Confirm Payment. Your wallet balance goes down by the payment amount right after you send it.

Does my vendor need a ZIL MONEY account?

Yes. The first time your vendor clicks Collect Funds, they finish setting up their account by creating a password and accepting the agreements.

How does my vendor find out about the payment?

By email. The email goes to the email address saved for the payee.

What if my vendor does not choose an option?

The payment stays at Awaiting Decide on your side, and it shows as Pending in your vendor's wallet. If you need help with a payment that is waiting, contact the ZIL MONEY support team.

What does it cost?

The Payment details panel and the Confirm Payment window show the service fee for your payment before you confirm. For all fees, read What are the charges for Zil Money?

Pay your vendors with ZIL MONEY

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Questions about a payment on your account? Contact the ZIL MONEY support team.