Can a user cancel the subscription at any time?
Users can cancel their subscriptions anytime without penalties. Users won't be charged again the minute they inform about the cancellation.
After the 15-day free trial, a subscription is necessary to access certain features, such as ACH, Wire, check mailing, etc. The platform provides a 30-day money-back guarantee and offers various plans for you. Users can reach the customer support team 24/7 for assistance.
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Will the invoice be adjusted proportionally based on the time of the month user subscribes?
The user's billing cycle will begin on the date of subscription. For example, if the user subscribes on the 15th of the month, the next invoice will be generated on the 15th of the following month.
Can Zil Money facilitate ACH debits from end-user bank accounts?
Yes. When initiating an ACH debit, Zil Money sends a digital authorization form to the user. Once signed, this one-time authorization allows future debits without repeating the process.
Can user access be limited?
Yes, access permissions can be customized to restrict bank account access, control which payment methods a user can initiate, and require approval before processing payments.
Is there a minimum commitment period or subscription fee?
Zil Money does not charge a monthly subscription fee. Pricing is based on volume, and you can opt for customized plans based on the number of checks processed. If your volume is high, ZilMoney offers discounted rates.
Are there any cancellation fees if I cancel the service after signing up?
There are no cancellation fees, and you are not tied to a contract. If you decide not to use the service, you can cancel anytime without penalty.