How are disputes and chargebacks handled?

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• How are check numbers handled with QuickBooks?

  The system imports existing check numbers from QuickBooks. Users can assign a starting check number within Zil Moeny. QuickBooks is updated with printed status and check numbers.

• Why does it take 6–8 days to process payments?

  Zil Money is not a bank and relies on banking partners. Funds are held temporarily to protect against chargebacks, and third-party transactions require additional verification.

• What if a recipient doesn’t have a way to print a check?

  If the recipient cannot print the check, they can opt to receive a mailed check instead. This option can be handled on a case-by-case basis.

• What is the maximum volume of checks you can print in a day?

  There is no set maximum, and ZilMoney has customers printing up to 50,000 checks per month. Larger volumes can be handled without issues. If needed, multiple printing facilities are available across the U.S. to handle different regions and zip codes.

• How can check verification be done?

  Online Check Writer checks function similarly to regular checks. In certain situations, it may be necessary to verify the bank information to ensure its accuracy. However, there is no guarantee of the availability of funds, as the platform does not ...